The Preferred Care service gives large global organizations an elite level of customer support, engagement, collaboration, and personalization. Preferred Care customers get:
Plan smarter with specialized engagement consulting, managed guidance, and a customized support plan.
Maximize your SAP Concur solution with guidance from subject matter experts, ongoing consulting and configuration, and training for new administrators.
Discuss your configuration during interactive site workshops and review upcoming release notes tailored to your organization.
Run optimally with enhanced SLAs, SAFE-Start Inspection, and issues and trend analysis for proactive risk mitigation.
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24/7 direct access to SAP Concur experts and resources to support your employee utilization of SAP Concur.
Maximize your spend data with insights unique to your business through expert help with all your data and analytical needs.
