Preferred Care

Ongoing personalized support and proactive expert guidance to ensure operational excellence from your SAP Concur solutions.

The enhanced support you need to maximize your SAP Concur solutions

The Preferred Care service gives large global organizations an elite level of customer support, engagement, collaboration, and personalization. Preferred Care customers get:

  • Support from a designated Preferred Care Manager
  • High-priority handling with enhanced SLAs
  • Guidance in using SAP Concur solutions to achieve business objectives

Preferred Care features

Enhance collaboration for business planning

Plan smarter with specialized engagement consulting, managed guidance, and a customized support plan.

Achieve your business objectives and outcomes

Maximize your SAP Concur solution with guidance from subject matter experts, ongoing consulting and configuration, and training for new administrators.

Unlock greater value with innovation

Discuss your configuration during interactive site workshops and review upcoming release notes tailored to your organization.

Get mission-critical support

Run optimally with enhanced SLAs, SAFE-Start Inspection, and issues and trend analysis for proactive risk mitigation.

SAP Concur has a better way to handle spend management

To hear from an SAP Concur representative, please complete the form or call us at 1-800-1020-650.

Tell us the travel & expense management issues you are interested in solving.

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