Cookie Statement

This Cookie Statement was updated on January 16, 2024

This Cookie Statement describes how SAP Concur uses cookies and similar technologies to collect and store information when you visit concur.com websites. The Privacy Statement for SAP Concur also applies in addition to this Cookie Statement. This Privacy Statement informs you about the way SAP Concur uses, stores and protects personal data collected. It also informs you of your data protection rights and how to exercise them. We recommend that you read the Privacy Statement.

What are cookies and similar technologies?

Cookies are small files placed on your device (computer, tablet or smartphone). When you access a website, a cookie is placed on your device and it will send information to the party that placed the cookie.

There are other technologies that perform a similar function to cookies. These include web beacons, clear gifs, and social plug-ins. These are often used in conjunction with cookies to help a website owner understand its users better.

What are first party cookies?

SAP Concur’s websites have first party cookies First party cookies are cookies that are specific to the website that created them. These cookies enable SAP Concur to operate an efficient service and to track patterns of user behavior to SAP Concur’s website.

What are third party cookies?

The difference between a first party cookie and a third party cookie relates to who places the cookie on your device. SAP sometimes allows third parties to place Cookies on your device. Third party cookies are placed on your device by a third party (i.e., not by SAP Concur). While SAP Concur allows third parties to access SAP Concur’s website to place a third-party cookie on your device, SAP Concur does not retain control over the information supplied by the cookies, nor does SAP Concur retain access to this information. This information is controlled wholly by that third party according to the respective privacy policy of the third party. For more information about these cookies, please click the “Cookie Preferences” link in the footer of the webpage.

Analytics and Digital Marketing in the United States of America

In the United States, SAP Concur routinely works with third party analytics and digital marketing providers who facilitate and support SAP Concur (and partner) marketing activities including targeted communications. These activities may involve the sharing of limited personal identifiers and contact information, your interests and interactions with SAP Concur, professional/employment information for those specific business purposes. In addition to the above, SAP Concur may also share your personal data with other third parties, or for other business purposes, with your explicit consent. Where required by law, SAP Concur endeavors to recognize common opt-out preference signals at a browser level, and frictionlessly exclude relevant data subjects from marketing cookies and associated tracking.

What is a session and what is a persistent cookie?

Our websites may place session and persistent cookies on your device. Whereas the difference between a first party and third-party cookie relates to the party controlling the initial placement of the cookie on your device, the difference between a session and a persistent cookie relates to the length of time the cookie lasts. Session cookies are cookies that typically last for as long as you are using your browser, or browser session. When you end your browser session, the cookie expires. Persistent cookies, as the name implies, are persistent and will last after you close your browser. This allows for quicker and often more convenient access to our website.

What cookies are used on SAP Concur websites?

SAP Concur wants you to be in a position to make an informed decision for or against the use of cookies which are not strictly necessary for the website’s technical features. If you elect to reject cookies used for advertising, you will be shown advertising that is less targeted to your interests. This will still allow you to use all of the functionality of the website.

When tracking and evaluating the usage behavior of users of the website by means of cookies or similar technologies includes the processing of your personal data, SAP Concur is conducting the processing based on the following legal permissions: (i) GDPR Article 6.I (a) if it is necessary that we ask you for your consent to process your personal data; (ii) GDPR Article 6.I (b) if necessary to fulfill (pre-)contractual obligations with you; (iii) GDPR Article 6.I (f) if necessary to fulfill (pre-)contractual obligations with the company or other legal body you represent as a customer contact (legitimate interest to efficiently perform or manage business operation of SAP Concur); or (iv) or equivalent legal permissions under other relevant national laws, when applicable.

SAP Concur differentiates between Required Cookies that are absolutely necessary for the website’s technical features, Functional Cookies that allow SAP Concur to analyze the site usage, and Advertising Cookies that are used by advertising companies to serve ads relevant to your interests.

Required Cookies

Name	Purpose	Persistent	Lifespan
_csrf	set to prevent CSRF attacks	SESSION	SESSION
_dlt	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.	PERSISTENT	1 day
_vapi*	Cookie that contains a session identifier used to authenticate the user and deliver different APIs. Voda	SESSION	SESSION
AKA_A2	Akamai cookie	PERSISTENT	1 hour
akacd_us1	Akamai cookie	SESSION	SESSION
AMCV_3F8B2B31536CFF310A490D4C%40AdobeOrg	Unique visitor IDs used by Experience Cloud Solutions.	PERSISTENT	2 years
AMCVS_3F8B2B31536CFF310A490D4C%40AdobeOrg	Unique visitor IDs used by Experience Cloud Solutions.	SESSION	SESSION
AWSALB	AWS sticky session cookie required for load balancer routing.	PERSISTENT	7 days
AWSALBCORS	For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB). See https://docs.aws.amazon.com/elasticloadbalancing/latest/application/sticky-sessions.html for further information.	PERSISTENT	7 days
AWSELB	Elastic Load Balancing creates a cookie, named AWSELB, that is used to map the session to the instance.	SESSION	SESSION
AWSELBCORS	Elastic Load Balancing creates a second stickiness cookie, AWSELBCORS.	SESSION	SESSION
BIGipServerab13web-nginx-app_https	This cookie name is associated with the BIG-IP product suite from company F5. Usually associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. The common root is BIGipServer most commonly followed by a domain name, usually the one that it is hosted on, but not always.	SESSION	SESSION
check	functional cookie to check if a class is set for content population	SESSION	SESSION
concur_uuid	Stores a unique id	PERSISTENT	1 year
concurCMS	Used for serving dynamic content in our Drupal CMS	PERSISTENT	1 month
cookietest	functional cookie for testing cookie creation	SESSION	SESSION
i18n_redirected	use to redirect user based on language	PERSISTENT	1 year
LiSESSIONID	Session management	SESSION	SESSION
mbox	This cookie gives website operators the ability to test which online content and offers are more relevant to visitors.	PERSISTENT	31 minutes
mboxEdgeCluster	Enabling visitors to access the same edge server across the entire session	PERSISTENT	31 minutes
notice_behavior	TrustArc Manages cookie load and visitor’s cookie preferences	SESSION	SESSION
OPTOUTMULTI	save the privacy settings for a visitor for the next time they visit your site. The settings you select in Privacy Manager are saved as parameters in the cookie.	PERSISTENT	3 Months
RT	Akamai cookie	PERSISTENT	7 Days
s_invisit	The cookies identify whether users are using the domain for the first time. This is noted in the cookie as TRUE or FALSE.	PERSISTENT	30 minutes
s_lv	This cookie counts the time elapsed between two visits to the website by a single visitor.	PERSISTENT	3 years
s_lv_s	This cookie stores the time of a user’s last visit to a website.	PERSISTENT	30 minutes
s_nr	This cookie stores the date(s) when you visit the Websites, and whether you are a new or returning visitor.	PERSISTENT	1 month
s_ppn	It contains the previous link that was clicked on by the user, percentage of pages viewed on the previous page, a cookie enabled flag and some more on plugins installed in the browser such as Microsoft Silverlight and Adobe Flash.	PERSISTENT	30 minutes
s_ppv	Stores information on the percentage of the page displayed	SESSION	SESSION
s_ppvl	Stores information on the percentage of the page displayed to you	SESSION	SESSION
s_vnum	Generates a visit number for each user.	PERSISTENT	1 month
SSESS293cc2bd86022fe1fc2f08b5ddb8fe4b		SESSION	SESSION
SSESS3340d4d2d37441859b626dc0b27592d8		SESSION	SESSION
SSESS3446b22852fe913d4d6aaa1983be01f1		SESSION	SESSION
SSESS4e357c88c0fe27f1ab689cae1469b3a8	to provide a responsive website. (Drupal CMS)	SESSION	SESSION
SSESS5abff5080fea0aa9d1eb059fd760d288		SESSION	SESSION
SSESS7b16debf5fbd2ee6ef020251a02abf63		SESSION	SESSION
SSESS7c3456003640b83e630b9ed2d6a9d054		SESSION	SESSION
SSESS8f71957330e6a5854a6c367c7a32a979		SESSION	SESSION
SSESSa0d2dabfc2ab7b769d9bd64355d1f56f		SESSION	SESSION
SSESSa9d05b037e949fa5519d1e78599bc12c		SESSION	SESSION
SSESSac8444cd1d661f6125d4c0c1f34b484d		SESSION	SESSION
SSESSc697e9239316f386c20eab6435f21436		SESSION	SESSION
SSESSdd6a1af016b59e6925afc6b3d9ee94c6		SESSION	SESSION
SSESSdd764d80b00d53242b460c74beb4a243		SESSION	SESSION
SSESSf1e71756597c4da029ba58b7c776dba5		SESSION	SESSION
SSESSf95eb9e2db8e3f357bff5f0b4a3bec61		SESSION	SESSION
SSESSfa0a4c7204a9c7eb8f51939cd953584d		SESSION	SESSION
TAsessionID	Stores the user's cookie consent state for the current domain (TrustArc)	PERSISTENT	30 minutes
test	Functional cookie that is used for adding a testing	SESSION	SESSION
tfpsi	Registers user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting. (aquazzura.com)	PERSISTENT	30 minutes

Functional Cookies

Name	Purpose	Persistent	Lifespan
_cnqrLogLater	cookie set to collect non - pii asset information for marketing source attribution	PERSISTENT	1 year
drift_aid	to store a unique user ID. (drift chat)	PERSISTENT	2 year
drift_campaign_refresh	This is the session identifier token. It is used to tie the visitor on your website with a current website session within the Drift system. This is enables session-specific features, such as popping up a messaging only once during a 30 minute session as to prevent a disruptive experience.	PERSISTENT	30 minutes
driftt_aid	to store a unique user ID. (drift chat)	PERSISTENT	2 year
qs_cid	This stores query string values for channel attribution	PERSISTENT	1 year
qs_cid_last	This stores query string values for channel attribution	SESSION	SESSION
qs_pid	This stores query string values for channel attribution	PERSISTENT	1 year
qs_pid_last	This stores query string values for channel attribution	SESSION	SESSION
TEST_AMCV_COOKIE	gcs-web.com	PERSISTENT	2 year

Advertising Cookies

Name	Purpose	Persistent	Lifespan
__cribnotes_prm	CribNotes / Adways. __cribnotes_prm. measuring the effectiveness of ads. 6 months.	PERSISTENT	6 months
__pdst	to Store and track interaction. (podsites)	PERSISTENT	1 year
__qca	to store and track audience reach for Quantcast.	PERSISTENT	13 months
__utma	This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners.	PERSISTENT	2 year
__utmb	This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.	PERSISTENT	30 minutes
__utmc	This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older version this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.	SESSION	SESSION
__utmz	This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics.	PERSISTENT	6 months
_ce.cch	Used to check if cookies can be added. (Crazyegg)	SESSION	SESSION
_ce.gtld	Used to identity the top level domain (Crazyegg)	SESSION	SESSION
_clck	to store a Unique user ID	PERSISTENT	1 year
_clsk	to store and combine pageviews by a user into a single session recording.	PERSISTENT	1 Day
_fbp	to store and track visits across websites. (facebook)	PERSISTENT	3 months
_gcl_au	to store and track conversions. (Google ad sense)	PERSISTENT	3 months
_gcl_aw	to provide ad delivery or retargeting. (Google Ads)	PERSISTENT	3 months
_im_vid	Facebook	PERSISTENT	1 months
_mkto_trk	UUID Key for Marketo	PERSISTENT	2 year
_uetsid	To store and track visits across websites. (Bing Ads)	PERSISTENT	1 Day
_uetvid	To store and track visits across websites. (Bing Ads)	PERSISTENT	13 months
_yjsu_yjad	Added to cookie information and LocalStorage information that are issued and acquired via Display Ads.	PERSISTENT	1 year
aam_uuid	Adobe Audience Manager data management platform uses these cookies to assign a unique ID when a user visits a website.	PERSISTENT	1 months
at_check	internal cookie for checking if adobe target is present	SESSION	SESSION
dmdbase_cdc	This cookie is used to pass only the company name and firmographic attributes of a site visitor into analytics based on the source IP address. It is set using JavaScript.	PERSISTENT	30 minutes
has_js	to provide functions across pages. (Criteo)	SESSION	SESSION
Hm_ck_*	Cookie for website analysis. Generates statistical data about how the visitor uses the website. (Baidu)	SESSION	SESSION
Hm_lpvt_0caa6b39829c526dff4895e5d6b1d5e5	Cookie for website analysis. Generates statistical data about how the visitor uses the website. (Baidu)	SESSION	SESSION
Hm_lvt_0caa6b39829c526dff4895e5d6b1d5e5	Cookie for website analysis. Generates statistical data about how the visitor uses the website. (Baidu)	PERSISTENT	1 year
LithiumVisitor	Replaces VISITOR_BEACON. Khoros currently uses both for backward compatibility. This cookie computes billing visits, registered billing visits, visits, registered visits, and unique visitor’s metrics. The cookie is encrypted and stores when it was first issued, when it was last seen by Khoros, an unique visitor ID (which is unique per visitor’s browser).	PERSISTENT	6 months
ln_or	Used to determine if Oribi analytics can be carried out on a specific domain	PERSISTENT	1 Day
oribi_cookie_test	To determine if tracking can be enabled on current domain	SESSION	SESSION
oribili_user_guid	Used to count unique visitors to a website	PERSISTENT	1 year
outbrain_cid_fetch	Used to retrieve a click id in case of missing outbrain_click_id cookie	PERSISTENT	5 Minutes
QSI_HistorySession	Qualtrics - This cookie is used to determine when the visitor last visited the different subpages on the website.	SESSION	SESSION
s_cc	This cookie allows Adobe Analytics to determine whether cookies are enabled in your browser.	SESSION	SESSION
s_ecid	to Store and track interaction. (Adobe Experience Cloud)	PERSISTENT	2 year
s_hc	Third-party Adobe Analytics cookie that governs hits	SESSION	SESSION
s_ht	Third-party Adobe Analytics cookie that governs hits.	SESSION	SESSION
utag_main	This cookie name is associated with the Tealium data platform and is used for web analytics.	PERSISTENT	1 year
VISITOR_BEACON	Computes billing visits, registered billing visits, visits, registered visits, and unique visitor’s metrics. The cookie is encrypted and stores, when it was first issued, when it was last seen by Khoros, the user ID, and its own unique ID.	PERSISTENT	6 months
wcs_bt	These cookies are used to display relevant advertising to visitors. (Naver)	PERSISTENT	13 months

How can you manage and delete Cookies?

SAP Concur provides you with the option to adjust your preferences for Functional and Advertising Cookies when such cookies are placed on your device by the website. In such a case, you can access preferences at any time by clicking on the “Cookie Preferences” link in the footer of the webpage.

You can also block and delete cookies by changing your browser settings. To manage cookies using your browser settings, most browsers allow you to refuse or accept all cookies or only to accept certain types of cookies. The process for the management and deletion of cookies can be found in the help function integrated in your browser.

If you wish to limit the use of cookies, you may not be able to use all the interactive functions of our website.

What are social plug-ins?

A social plug-in embedded on a website allows you to share content on a third party social media provider’s website. You can recognize social plug-ins as buttons displayed on website pages that feature the logo of the social media provider; e.g., for the Facebook page plug-in, you can recognize the button by a white "f" on a black background.

SAP Concur does not have influence or control over the processing of personal data on the social media provider’s website, and the social plug-in remains active until you deactivate it or delete your cookies. Please refer to the privacy and cookie statement or policy of the respective social media provider for more information about the social media provider’s data protection and privacy policies.

On which legal basis does SAP Concur makes social plug-ins available?

SAP Concur uses social plug-ins on its websites on the basis of its legitimate interest to make SAP Concur visible on social media pursuant to Article 6 (1) lit. f DSGVO or the applicable national law.

How do social plug-ins on SAP Concur websites work?

If you see one of the social plug-ins and you want to use one of these social plug-ins, click on the respective social plug-in to establish a direct connection to the server of the respective social media provider and you will be redirected to that social media provider's website.

If you have a user account on the social media provider and are logged in at the time you activate the social plug-in, the social media provider can associate your visit to SAP Concur’s websites with your user account. In this situation, data transmissions can also take place that are initiated and controlled by the respective social media provider. Your connection to a social media provider, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy and cookie statement or policy of that social media provider. Personal data may also reach providers in countries outside the European Economic Area that may not guarantee an "adequate level of protection" for the processing of personal data in accordance with EU standards. If you do not want to share any data with the social media provider in connection with an SAP website, do not click on the social media plug-in on SAP Concur’s website.

What are Media Plug-ins?

A Media plug-in embedded on a website allows you to watch remote content from a third party media provider’s website. You can recognize media plug-ins as views displayed on website pages; e.g., for YouTube, you can recognize the media plugin by a video showing the play button.

How do media plug-ins on SAP Concur websites work?

If you want to use one of content of these media plug-ins, click on the play-symbol within the media plug-in to establish a direct connection to the server of the respective media provider. The stream of the media will be redirected from the media provider to your browser.

If you have a user account on the media provider and are logged in at the time you activate the media plug-in, the media provider can associate your visit to SAP Concur’s websites with your user account. In this situation, data transmissions can also take place that are initiated and controlled by the respective media provider. Your connection to a media provider, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy and cookie statement or policy of that media provider. Personal Data may also reach providers in countries outside the European Economic Area that may not guarantee an "adequate level of protection" for the processing of Personal Data in accordance with EU standards. If you do not want to share any data with the media provider in connection with SAP’s website, do not click on the media plug-in on SAP Concur’s website.

On which legal basis does SAP Concur makes media plug-ins available?

SAP Concur uses media plug-ins on its websites on the basis of its legitimate interest to make remote content visible to the user according to Article 6 (1) lit. f GDPR or the applicable national law.

Use of YouTube Video: This website contains a plugin from YouTube, belonging to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, US). We use the YouTube No-Cookies function, i.e. we have activated extended data protection, videos are not accessed via youtube.com, but via youtube-nocookie.com, which, according to the provider, only starts storing user information when the video is played. As soon as you start playing an embedded video by clicking on it, the IP address, in particular, which of our web site you have visited is communicated. However, this information cannot be assigned to you if you are not permanently logged in to YouTube or another Google service when you call up the page. SAP Concur does not have influence or control over the processing of personal data on the media provider’s website, and the media plug-in remains active until you deactivate it or delete your cookies.