Business Traveller Report 2020

The current global health crisis may have upended business travel for months on end, but as restrictions are lifted, business travellers are looking to how they can best prepare to resume operations and return to the road. To capture the new normal of business travel, we surveyed 4,850 business travelers in 23 markets. The research suggests that travellers are excited to get back on the road, but that they want support and solutions so they can do so safely. 

Below are some key findings from the report:

• 97% expect new norms on the road, including wearing face masks (54%) and enforced social distancing (47%).

• 94% say company provided training would be helpful before resuming travel.

• 52% expect a reduced number of deals or contracts that require in person interactions to be signed.

• 45% of travelers now say the trip itself is the most stressful stage of business travel.

Download the Global Business Traveller Report 2020 to learn more.