Employees today have the world in the palm of their hands. In some ways, this makes the travel manager’s job easier, but it can also make it more complicated. For example, mobile devices give employees greater access to suppliers, making it easier to book direct and out of channel. Out-of-channel means out-of-view, so direct bookings are...
Digital tools have transformed the way companies capture employee travel and business expenses. Employees are booking travel and making business purchases on mobile devices and in many different locations, meaning the cloud is quickly becoming the...
I recently visited the head of sales at a retail company and had just shown him the machine learning receipt capture technology on the SAP Concur mobile app. What he said surprised me. He was struggling to see the benefit their team would gain as...
Whether you’re planning to “go global” or if your company already has a globalized corporate travel program, it is crucial to understand the role of your online booking platform. The technical configuration of the tool, along with strategic agency...
As the way in which we do business and the ways that employees spend on behalf of organizations continue to increase in complexity, issues around compliance and fraud are also increasing in complexity. Many organizations currently perceive that...
Global risks are on the rise for companies, and they are coming from new sources. Executives must respond to new uncertainties such as trade wars and emboldened regulatory authorities, and understand how these changes apply across a company’s...
According to a J.P. Morgan study, company T&E (travel & expense) is the second largest expense behind payroll. The good news is that it can largely be controlled—if you have the right tools and expertise. The bad news is a lot companies...